Shanklin Hotel

Very Good
Traveller Type:

Poor
Traveller Type: Family with Young Children
  : The only thing good was the bed, very comfortable.
  : The room didn't look clean, and the bathroom was not clean properly. The bathroom door kept bushing into the bath, making a very loud noise, no toiletries as it shows on the website. Good, I took my own !!The cleaner knocked at the door around 9 am, we answer she did opened the door !!!! lucky my partner was dressed up. I was having a shower !!!! how inappropriate is that!!!Very poor breakfast, not many choices, tin fruit, food left uncovered!!!!!! my partner and I both ended up with belly aches and had to rush to toilets with bad diarrhoea. We will never stay there again !!!!!

Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Traveling as Couple
  : Nice location
  : Staff attitude and service

Very Good
Traveller Type: Family with Young Children
  : Great location, friendly staff and nice clean rooms. We had a great night sleep.
  : It was quite pricey

Very Good
Traveller Type: Traveling as Couple
  : Mostly, it all went well. Staff very helpful. The facade of the hotel let it down a bit with damage and peeling paint but the interior was much better than expected with a large welcoming entrance lounge and easy room access without too many stairs. Room 93 was large, with an "ensuite" bathroom, and brightly daylit with large windows despite being semi-basement. Clean, well decorated, good "blackout curtains", comfortable twin beds and an idiosyncratic (It was found necessary to turn it off after channel changing and then turning it on again to activate the channel. I forgot to mention it to management!) television.
  : If I was going to complain about anything, it was about the fact that there was no table booked for breakfast at check-in. So, at breakfast time we entered the dining room, which had numbered tables, and went to sit at an empty one only to have another guest tell us that the table was taken. One after another, staff members asked us what the problem was and having told them, then left us standing, somewhat embarrassed by the stares of other diners, some of whom also queried what we were doing, with loaded breakfast plates in hand, by the entrance doorway for 5 -10 minutes before, eventually, a fourth staff member found us somewhere to sit.

Wonderful
Traveller Type: Solo Traveler

Disappointing
Traveller Type: Family with Young Children
  : Senior management
  : No bed on 1st night

Very Good
Traveller Type: Traveling as Couple
  : Location and facilities of swimming pool and sauna, bathroom walking showers had good pressure
  : Creeking floor boards, obstructed view of sea

Good
Traveller Type: