Ocean Walk Resort Two Bedroom

Good
Traveller Type: family with young children
  : The front desk staff were very helpful. I think a big issue is having everyone check in at 4pm because the front desk was very crowded and with COVID I think it would be better if you could find a way to spread out the check in process. The staff at the hotel was very nice and welcoming and everyone wore their masks. This is our second time staying here and we really do love this hotel and all the amenities it provides.
  : I tried to check in early but was told it was not possible and 4pm was the earliest we could check in. I checked in and we went to our room around 4:20 and when we tried to enter the cleaning person was still there. One of the pictures in the living room was broken. The kitchen table in the one room was wobbly and seemed to be broken. When we pulled out the sofa bed there was a shirt on the bed. There were no cleaning supplies for us to be able to clean up the kitchen. There was no hand soap in the kitchen or bathroom. We were not told what to do with out towels after we used them to get new ones so we just washed them ourselves and used our own laundry detergent. Also, I was surprised that this room was supposed to sleep 8 people but there was only enough silverware in for maybe 4 people. Since this room is supposed to sleep more I would have expected more utensils. This is my second time staying at this hotel but I stayed in a different room prior. The other room seemed to have more pots and pans and other items- I was shocked to find there was no can opener.

Very Good
Traveller Type: young couple
  : Well when arrived the room was dirty and still hadn't been cleaned from the person who checked out before us but I did ask to check in early so maybe they just haven't got there to clean it 1st
  : Everything was great !! Perfect location to all the stores and restaurants! Rooms were huge and private and the 2 living rooms and 2 kitchen's was a huge plus! Great place to stay and there is tons of stuff to do just at the resort!!

Good
Traveller Type: family with young children
  : Being able to have access to the many pools, lazy river, beach, shoppes and boardwalk was Amazing. The resort was exceptionally clean and well maintained.
  : The resort itself was beautiful. Our two-bedroom suite could have used some updating. The bed in the master bedroom wasn't that comfortable there was some noticeable damage to the walls. Unfortunately, we did see some german roaches in the kitchen.