Lava Mountain Lodge

Good
Traveller Type: Family with Young Children

Fair
Traveller Type:
  : Premises could have been cleaned better under whelm

Poor
Traveller Type: Traveling as Couple
  : The motel is situated in a beautiful area.
  : No WiFi as promised and cellular reception was pretty much non-existing. No coffee or drinking water in the room. The room was not clean. The window and windowsill were dirty with a layer of dirt and dead bugs. The bathroom floor was filthy as if it hadnt been swept or mopped in weeks, so I asked for cleaning supplies to clean and sanitize the bathroom. The bathtub faucet had been caulked some time ago and was cracked and dropping dry caulk when water was turned on. Its sad that a motel/inn that has such a lovely situation is sub-par and run down with staff who dont care.

Good
Traveller Type: Traveling as Couple
  : It seemed like a well maintained, friendly place.
  : The original accommodations we booked did not indicate that there was no bathroom. Ended up costing a lot of money to switch to a normal heated/bathroom having room. Although staff were friendly and accommodating about it. It was the last weekend of the season so the restaurant and shop were not open. Cant speak to the place when its in full swing.

Pleasant
Traveller Type:
  : I liked the location of this lodge. It was away from town which I enjoyed
  : I would have liked if the bar was open but I understand that we were visiting in off-season

Pleasant
Traveller Type:
  : For the bare bones its a decent price for the area
  : The food was awful and overpriced

Poor
Traveller Type: Traveling as Couple
  : Deceiving information about facilities, bathroom out of order ,no aheets ,very rough accommodation. Noone to commuicatee with..
  : Full disclosure on website. Not done.

Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Solo Traveler
  : Beautiful setting and it looked like there was a nice restaurant and bar and general store.
  : I never saw a human being from the time I arrived until I left. I arrived late afternoon on Sunday and there was a key with a note left on it for my room. The restaurant was locked up as was the general store. When I checked into my room, there were dirty boxers, and a dirty towel in the bathroom, and there was tissue paper stuffed in holes in the wall. When I tried to reach the manager at the phone number that is on the website, the voicemail box was full and no one would ever pick up the phone. I was scared to death, so I checked out the next morning, but there was no one there to check me out or that I could let you know about the room that had dirty clothes left in it. Two doors down. There was a motel room that was cracked open when I checked in my room and it was still cracked open the next morning. The water in the room never warmed up and there was no coffee pots or coffee in the room as advertised.

Poor
Traveller Type: Family with Young Children
  : the location is charming but thats it!
  : To flee ! Unsanitary, dirty establishment, the beds are without sheets with dirty blankets... the toilets are poorly maintained. Staff not available and reception limited. We are left to our own devices in an uncomfortable and unsanitary place... I am scandalized that despite our report (with photos) booking continues to offer this accommodation! this is unacceptable ! I am disappointed and humiliated by the inappropriate behavior of booking. I do not recommend this establishment.