Hotel Indigo - Durham an IHG Hotel

Very Good
Traveller Type: young couple

Good
Traveller Type: young couple
  : Good location, comfortable bed and friendly staff
  : Smallish room on ground floor so noisy from street noise. Pricey considering limited facilities eg no pool or garden

Very Good
Traveller Type: young couple
  : Very nice breakfast
  : Lighting in the circular dining room was too dim

Very Good
Traveller Type: young couple
  : Beautiful old building with unique atmosphere. Very comfortable Excellent breakfast
  : Nothing

Very Good
Traveller Type: young couple
  : Breakfast excellent. staff excellent- nothing too much bother . Perfect hotel to ‘do’ Durham.
  : No easy seats on our bedroom so only place to sit was the bed - not good after a day of walking around Durham . Excellent meal in the restaurant BUT a small disc of potato ( 2cms diameter by 1 cm thick ) hidden under a delicious steak was a disappointment

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: review category business travellers
  : The room was fantastic, not just in terms of décor but also size and design: lots of plugs, right where they should be (except bathroom but that's a British thing), good towels, good lighting and mirrors, good iron, good desk, Nespresso, free water bottles and cookies...). However, the breakfast was awful, I'd signed up for three mornings and returned two. They do have a great coffee house on the ground floor though.
  : The breakfast. Buffet was not appetizing (very sad fruit). Eggs Benedict had some sort of cold ham instead of cooked bacon and lots of a very greasy sauce. Bad coffee (better at the coffee shop downstairs). I actually got sick.

Wonderful
Traveller Type: with friends
  : Staff were so pleasant and helpful. It is such an interesting building, we loved the way so many of the original features had been retained yet tastefully blended into such a comfortable hotel
  : Nothing

Poor
Traveller Type: family with young children
  : Small room, had to walk like an Egyptian to go from side to side of the room, small and hard bed. Absolutely not a four star hotel room. Sticky floors not rinsed... The room's door not even opens completely... Not enough room for the luggage... Bad experience

Very Good
Traveller Type: young couple
  : Great location in a historic building, the old Durham city town hall is the home of the hotel.Sounded by victorian architecture, beautiful tiles and stained glass. The hotel is safe and secure with off street paid parking as well as paid street parking, £10 a day. Lovely room with contemporary decor and comfortable bed. There was one oddity, a speaker in the ensuite that the tv played through. So initially our tv audio was muffled, confused by the fact the sound wasn’t coming from the direction of the TV i investigated. Once I opened the door to the ensuite and was hit with clear audio for the tv I stood bemused as to why there was a speaker in the bathroom. Before id switched on the tv and while exploring the room I had noticed a dimmer switch in the bathroom, that at the time didn’t do anything, later discovering it was the volume for the random speaker in the bathroom. Breakfast was to order with continental buffet available, all the food was of good quality. The bar and restaurant were located in the debating chamber of the old city hall. Really nice use of space by the hotel. I would stay again.
  : The random speaker in the bathroom, that took a while to discover and mute. as well as the slight clutter of memorabilia and trinkets on display in the room. particularly a chest at the foot of the bed that i probably fell over about 5 times.