Hotel La Scaletta

Wonderful
Traveller Type: Traveling as Couple
  : Good sized room, great shower

Very Good
Traveller Type: Solo Traveler
  : Great location and beautiful hotel.
  : My room was right next to the reception. Sadly, people (even staff) were talking loudly at night despite the echoing acoustics and even the vacuum cleaner was turned on around midnight. It was difficult to sleep.

Very Good
Traveller Type: Traveling as Couple
  : Location and staff

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : It was in a good location. The lobby was very nice. Unfortunately they did not put the same care into their rooms. It had a quirky old building lay out that was unique.
  : The rooms looked nothing like the pictures, they were tiny and the walls looked really really gross. I asked to upgrade the room, hoping it was only because we got the base room, and the hotel said it was not possible because they were fully booked. When we told booking.com we werent happy with the room they were extremely helpful and contacted the hotel for us. The receptionist at the hotel was upset with me that we contacted booking.com for some reason. She told us we were wrong, and was taking the complaint very personally, and she was very rude to us. She then was told to offer us a new room, she said we needed to hurry. Once we rushed to pack and went to the new room she told us it was no longer available. We told her we were going to leave a bad review and she said I dont care she also said it was not her fault, it was our fault. Weve never been treated that way by hotel staff before. The manager apologized for the inconvenience and gave us a new room and a free breakfast. The new room was better but still dirty on the walls and in the bathroom. The manager also did make excuses for the receptionist which made me feel like she didnt take seriously how rude the receptionist was. However, we did still feel that the manager and the rest of the staff was really nice. In all, we wish we didnt stay there.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type:
  : Excellent location, lovely and clean. The staff were very helpful. Overall, our trip was fabulous and the hotel was very good. I would say the three star rating is accurate.
  : Our room was very small, double bed with one side right up against the wall. There is no bedside table either. Also, the rooftop bar was very expensive and only served alcohol and soft drinks, with no tea or coffee.

Very Good
Traveller Type: Family with Young Children