Hotel Altenwerder Hof

Very Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Traveling as Couple
  : Room
  : Location and facilities

Very Poor
Traveller Type: Solo Traveler
  : Parking
  : I stayed here 2 weeks earlier on a Sunday evening and my previous review was good. This time I arrived at 7:30pm on a Saturday. I rode past reception unloaded and locked my bike, walked to reception to be told, "There is a problem with your room, it is not safe so we have a room for you in our sister hotel". The sister hotel is, "Hotel Neugrabener Hof". The hotel is half a mile away. The room they had for me was the one they had difficulty selling because it was not en-suite. The receptionist gave me room 40 which has two keys one for the room and a key for the cupboard under the stairs in the hall which is your bathroom. You can sit on the toilet wash your hands and shower your feet at the same time. Oh and I checked the light in the bathroom which was not working!! Luckily I caught the receptionist before she left for the night and was offered a new light bulb then a desk lamp which when plugged in did not work, she then came and replaced the fuse!!! Obviously because I was a one night Saturday stay they bumped me and gave my room to a weekender stay and use the room that no one wants. I did report it to Booking.com but useless response so be wary of one night stays at this hotel or you might find yourself down the road.

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Solo Traveler
  : The staff was nice and breakfast also ok, but on Mondays breakfast is until 9am which is very early, also confusing because on other days the breakfast is till 10am.
  : My room (single room) was exactly between the entrance and the reception, which means I have heared every little noice, guests entering/leaving the hotel during the night and early morning when the staff started to prepare the breakfast (or cleaning, no idea). Also the window was by the smoking area so I smelled the smoke in the room even though the window was closed constantly. The room was very tiny but enough for a short stay.

Very Good
Traveller Type:

Very Good
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : Quiet and clean
  : Staff wasnt welcoming and it is far away from the city centre (even though directly reached by train + quick walk)

Wonderful
Traveller Type: Family with Young Children
  : Helpful staff.