Tru By Hilton Hershey Chocolate Avenue

Poor
Traveller Type: family with young children
  : The property is very close to Hershey Park. It was a clean hotel.
  : It states that this is a pet friendly hotel. I had received several phone calls from the hotel throughout my stay that there were complaints about my dogs. I even got a phone call that my dogs were barking while I was in my room and they were sleeping. I was told that I can not leave the dogs in the room by themselves and if I did that they would call animal control and have them removed. This is not a pet friendly hotel. My husband had to miss my daughter’s dance completion a couple of days because of the fear of what would happen. I have stayed at other pet friendly hotels and never had this problem before. I am not one to write a review but for this I will. I was very disappointed with the hotel and how I was treated! NOT PET FRIENDLY!

Pleasant
Traveller Type: family with young children

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: group

Wonderful
Traveller Type: family with young children

Good
Traveller Type: family with young children
  : Well everything was good
  : Everything was good

Pleasant
Traveller Type: family with young children
  : Facility is good and new, location is great!
  : Room housekeeping needs to improve and breakfast food and options are much better at other hotels i had stayed in the area

Wonderful
Traveller Type: family with young children
  : It was clean and welcoming

Good
Traveller Type: young couple
  : A plus for cleanliness. Cleanliness and location are the only two things that this location has going for it.
  : Rooms are a little small and cramped. No where to place our stuff in the room (i.e..: no closet). No one wants to hang their clothes over the refrigerator. You call yourself "pet friendly" but you have to take your pet too far across the parking lot away from the building. Breakfast is not that great. Shower head does not come down. If you are a short person, you are just screwed. Every room needs its own microwave. Each floor needs its own ice machine no one wants to go all the way down to the ground level to get ice. Too much emphasis on games in the lobby. Feels more like a convenience store no one wants to pay for extra stuff. The rooms are very minimal.

Very Good
Traveller Type: young couple