Country Inn & Suites by Radisson Indianapolis South IN

Good
Traveller Type: family with young children
  : clean rooms. good for short stays
  : noisy AC otherwise all nice

Disappointing
Traveller Type: young couple
  : The bed was comfortable.
  : When we checked in for a three night stay we were given the room card in a business card sized envelope. The man at the desk told us breakfast information and a card for housekeeping was in the tiny envelope. It was very unwelcoming. I did ask the man to tell us the place and time for breakfast so I wouldn't have to look in the envelope. We were told housekeeping only enters a guest room every three days unless requested !!! When I got out of the shower on Saturday morning I took a towel off the towel bar and the towel bar fell off the wall along with all the clean towels. I reported it using the tiny request paper and was told it would be taken care of while we were away at a wedding. The hotel's solution was to place a luggage rack in the bathroom and pile the towels from the floor on it (not even folded) and the luggage rack stayed until we checked out Monday. We came home at 10:30 p.m. Saturday night from a wedding. We had to drive through the parking lot three times before finding a spot. There is a very very busy bar opposite the hotel, two other hotels, and a Texas Roadhouse. Cars were parked everywhere. Had I had been traveling on my own I wouldn't have felt very safe in the parkign lot. On Sunday morning I went to the front desk and asked for more towels since the clean towels had fallen on the floor and we had used the others for two days. I was told they could give me more towels but that I had to go back to our room and bring the soiled and wet ones to the front desk. After going back to our room and back to the front desk I did receive fresh towels. I could tell the hotel was understaffed and don't blame the staff but everything needs to be improved.

Good
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : There was a hair that did not belong to us on my towel. This made me question the entire hotel