Gateway

Very Good
Traveller Type: Traveling as Couple
  : simple studio
  : smelt like smoking and not aired enough

Fair
Traveller Type: Traveling as Couple
  : Shower had good hot water. Heat worked good. Restaurant next door has awesome breakfast. The lobby has a nice fireplace.
  : Instructions were not clear on how to enter property. There is no linen change for a weeks stay! We were told we could use the washing machines at our own expense. They do not let you use the fireplace. Said it was decoration only. Rug was tattered and stained, as was the couch. Made you not want to sit on it or walk barefoot on the rug. Hot tub for the entire facility is small and was filled with kids every night. There was a key for the owners storage, which did not work on the lock so we had to bring skis up to the room.

Very Good
Traveller Type: Solo Traveler

Very Good
Traveller Type: Traveling as Couple
  : Using a code was great
  : It was not so easy to get to the parking

Good
Traveller Type: Traveling as Couple
  : The location was amazing. Ski bus stopped at the front door. Local bars and restaurants very accessible. - love Keystone
  : We had no television/ entertainment system for three days, they tried to help but to no avail.

Disappointing
Traveller Type: Traveling as Couple
  : the pillows on the bed were comfy. it was a 4 minute walk to a ski lift at keystone.
  : heater in the wall did not work, moldy shower curtain, smelly cloth shower curtain, leaky sprinkler head in bathroom? worst thing about this place was that we could not find it easily and this place had 2 different addresses on maps. once arrived we could not get in as there are no staff. got held up on phone call by a lady who worked for vacasa and was asking weird personal questions while waiting for a front door code confirmation to get in.

Disappointing
Traveller Type:
  : not much
  : bed was so noisy, any time when my kids turn we wake up

Good
Traveller Type: Business Traveler

Very Good
Traveller Type:

Disappointing
Traveller Type:
  : The things I liked about the property was that it was clean, the privacy and how it was quiet. We also really liked and appreciate the maintenance guy who helped us out with checking in. He did amazing job and went over and beyond in his customer service.
  : I did not like the way checking in process is set up or customer service per arrival. We had such a hard time finding where to park and checking in because the pin given to us was not working. We called the customer service line but they never answered nor cared to check back with us. The maintenance it was the one who helped us Check in and walk us through our stay. We were frustrated and upset at the experience but thanks to him he made it a little pleasant by helping us get situated for our stay for the night.