Quality Inn Merchants Drive

Poor
Traveller Type:

Very Good
Traveller Type: Solo Traveler
  : Location and price

Very Poor
Traveller Type: Traveling as Couple
  : It was very dirty and not comfortable

Very Poor
Traveller Type: Solo Traveler
  : I paid cash at the hotel for the room, but they also charged my Visa card $167.44. I need a refund. So I've been charged double for the room.

Disappointing
Traveller Type: Family with Young Children
  : Location , bed was comfortable, staff was nice.
  : The rooms smelled like mildew. The air conditioner kept my husband up all night. Walls were dirty.

Disappointing
Traveller Type: Traveling as Couple
  : We could get in out of the rain, and it was a good area close to everything.
  : It had been raining in the area and the room was very damp! To the point that the floors were wet, I slipped and fell in bathroom that's how "damp" they called it.

Very Poor
Traveller Type: Traveling as Couple
  : The moment we pulled up to the location we were approached by someone asking for change. Stain on pillows and the bathrooms smelled musty. Bathroom had some questionable stains and they could really use a new shower curtain.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : Breakfast was horrible. Room was filthy. Staff pushed cleaning cart around but never used anything from it. We watched. We went to store for cleaning supplies. When we wiped a cross the floor it was black. There wasn't any carpet. Thankful for that. We left 2 days early and was told that she would contact booking.com to give us a refund for those 2 days but that never happened. Disappointed that we were lied to.

Fair
Traveller Type: Family with Young Children
  : Served its purpose
  : Not the cleanest and room smelled a little musty

Very Good
Traveller Type: Business Traveler
  : Nice spacious room with comfortable bed and pillows. All the needed appliances were there and in working order, including a good desk/workspace. We really enjoyed full room service and coming back to the room with empty trash cans and fresh towels. Sound insulation between rooms was good.
  : The complimentary free breakfast was uninspired, but the waffles came out just right, with a crispy crust and soft center. Room lighting is always similar to what should be found in a cave, in spite of an abundance of lights in the room. Sound insulation from the room to the street/outdoors was poor.