SureStay Hotel by Best Western Beverly Hills West LA

Pleasant
Traveller Type: young couple
  : Great location and good value for money
  : Very basic, breakfast is a waste of time just go elsewhere

Pleasant
Traveller Type: family with young children
  : The location was great - right near the Grove, Farmer's Market, and Hollywood area.
  : Very limited breakfast. Old structure, stuffy smell in the room, AC was loud, and the air that came out smelled weird.

Pleasant
Traveller Type: young couple
  : Good location
  : Staff not very helpful.. noise at night I rang reception but nothing done about it

Good
Traveller Type: solo traveller

Very Poor
Traveller Type: young couple
  : Nothing very inconvenient
  : Horrendous parking lot

Pleasant
Traveller Type: young couple
  : Area was good. Felt safe to walk around outside.
  : Parking was down a very narrow ramp under the hotel. Trying to get back out was a nightmare. We had a 7 seat SUV, which we had to turn sharp left onto the narrow ramp. Took many heartstopping forward and back manoeuvres so close to the wall to get out without damaging our rental car. Would not want to park there again.Breakfast had very limited choices.When we arrived there was no one in reception area . Reception area door was locked and we had been driving over 3 hours and needed the restroom urgently. We looked around and finally found a maid cleaning a room who unlocked a toilet for us.We eventually managed to find a receptionist who had been sitting in a back room doing nothing all this time. Not good customer service. And coffee pods for our room seemed to be limited even though we asked for them.Room was very small not much space and needed a bit of TLC.