Royal Seginus

Good
Traveller Type: Family with Young Children

Good
Traveller Type:

Fair
Traveller Type: Family with Young Children
  : Breakfast was not good at all.
  : I booked rooms and when we reached there they changed our booking..it was not fair at all

Poor
Traveller Type: Solo Traveler
  : Nothing
  : There was smell in the restaurant, food was cold, staff were rude, if you are not Turkish or Russian they became mean, Wi-Fi was bad, the noise from other rooms,

Disappointing
Traveller Type: Family with Young Children
  : being a good place for kids
  : the house keeping is poor and the food is poor

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Business Traveler

Very Poor
Traveller Type: Family with Young Children
  : Rooms were large
  : We strongly advise against booking your stay at this resort. Despite having paid $4400 USD for a 5-day stay, we were thoroughly disappointed with our experience here. As seasoned travelers accustomed to staying at similar resorts and hotels at least twice a year, we can definitely confirm this has been the worst experience of our traveling endeavors. The staff's conduct towards us was highly problematic, severely impacting our overall experience. Unfortunately, the majority of individuals employed here are not remotely pleasant towards foreigners, let alone offer common courtesies such as a simple greeting. Instead, we were consistently met with disdainful gazes and harsh communication.Making matters worse, we faced extreme difficulties using our Mastercard for payment, a method which has never caused us issues before. This resort was unable to accept our card and even charged us twice for expenses. Our attempts to explain that our Mastercard was a credit and not a debit card, therefore having no pin numbers, fell on deaf ears. The resort's solution was to withdraw cash from an ATM, which we explained was impossible given withdrawal limits and amount needed. They then suggested we should do a wire transfer, which came as a shock to us. As consumers, we felt targeted and swindled by their insistent attempts to procure payment.Moreover, concerning the resort's amenities themselves, we were continuously pestered to pay for laundry services, despite informing the staff that we would pay during check-out instead. Their behavior towards us was unbecoming of a respectable establishment, with the staff exhibiting blatant disrespect towards paying guests. Not to mention, the food options were severely lacking; we noticed every meal was recycled, reusing leftovers and compounding it with fresh ingredients. Such practices are, in our opinion, unsanitary and unsavory for any guest to be subjected to.

Wonderful
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children