Front Line Penthouse Puerto Banus With Sea Views

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Business Traveler

Wonderful
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple
  : Great location in Puerto Banus. Nice Open space with unobstructed views of the marina, sea, beautiful people and exotic cars from the outdoor terrace. Sylvain had very good communication and was very helpful with transportation from the airport, check-in, restaurant recommendations (Thai Gallery is incredible!) and help with EU laws when our luggage was delayed for a few days.
  : The property has a very small, very slow elevator which is not practical for anything but getting luggage up during check in and down during check out so you are essentially walking up 7 flights of stairs every time you come back to the apt. Good exercise but might not be for everyone. We are used to renting from AirBNB and properties typically come with TP, garbage bags and soap etc that was not the case here. We left the extra supplies we purchased for the next guests. The bed linens, pillows and towels could also use an upgrade given the price of the rental.

Very Good
Traveller Type:
  : Information was provided well in advance indicating what to do in order to get the keys in a timely fashion. Upon arrival i called Sylvain who did his best to get to us in a timely fashion to show us around and hand over the keys. The property in question did not look like much from the outside but this is a classic case of not judging a book by its covers as the interiors are stunning. The views of the marina was breath taking and all rooms were appropriately furnished with all the bells and whistles you will need to feel homely. Each room had a shutter which blocked out the sun completely for a dark room feel even during the day.
  : A safe box with a combination code would be better serving as there is some wait time when you have to call to collect the keys with a ton of luggages. Upon arrival the lifts did not work. Which meant we had to carry almost 6 suitcases both large and small 4 flights up the stairs. Eventually the lift was fixed but it is the slowest lift in the world. On departure it turns out 2 of the towels were stained and it cost 38 to replace (A complete Egyptian Cotton set from John Lewis is 10). Something to be mindful of. I would have assumed towel cost would have been included in the initial cost of the accommodation rather than an additional cost. It is like a hotel charging you 38 for a stained towel which it is meant to be provided as part of your stay. Probably something to consider for future stays. It would have been nice to have additional bin bags, toilet rolls and backup towels especially for people staying more than 2 days.

Fair
Traveller Type: Business Traveler
  : There was mold in the coffee machine, which was changed when called the rental. The fridge door was broken so it was difficult to open the fridge, the dishwasher door had also fallen off and was just standing in the kitchen. There were no bedside lamps in bedroom nr. 2. In general, all showers were disgusting and should have been alkalized long ago. There were no cloths in the kitchen for washing dishes or for wiping tables etc. with

Fair
Traveller Type:
  : location and view of the apartment was great
  : customer service was appalling!

Wonderful
Traveller Type:
  : The location of the property is fantastic. Great views and the property is very quiet considering it is In a central location. Very spacious apartment.
  : The lift did not work during our stay. I read a previous review mentioning no mirror in the 2nd bedroom. Still no mirror had been added to the room. The property is in need of a refresh.

Very Good
Traveller Type: Family with Young Children
  : Location was great in terms of proximity to shops and restaurants. Beach was so close. Best for couples or singles, than for families with young kids. The views were amazing!!
  : Too noisy at night, and atmosphere in the surroundings not great for a family (lap dance clubs and discos). I did not know this before booking. The other thing was the need to use stairs to the third floor (lift was not very reliable)

Fair
Traveller Type:
  : Location
  : Infestation in kitchen drawersHoover had very poor suction powerSweeping brush handle was brokenConstruction work started in one of the downstairs apartments at 6.30am on some of the mornings