Staybridge Suites Memphis-Poplar Ave East an IHG Hotel

Disappointing
Traveller Type: family with young children
  : When my family and I arrived thy check in went pretty smoothly.. My kids and i were there for a 1 night stay due to our Air going out. I received my hotel key and on my way to our room.. Whew, when I tell you, We was greeted with pure heat once we entered the room. I immediately checked the thermostat, and it said 82°.. Wowww hot, right? So I phoned the staff lady and explained the room temperature to her. She told me that the room was just previously cleaned and that the air conditioner should be circulating with cool air soon.. Ok, cool, no problem. While the room should be cooling, I decided, "Hey kids, let's go for a swim until the room is cooled off.. Yayyyyyy!!! Kids were excited.. While they swim, I enjoyed a nice little entree that the facility provided for the quest around 5pm.. which was nice. Now that's over, it's a little after 7:30pm we're on our way back up to the room. Guess what? It still was HOT in the room.. Now I'm becoming a little frustrated.. I called down again to let the staff lady know that the room hadn't cooled off, and If it was possible to move me and my family into another room. NO, because all the rooms are occupied, they're completely booked.. She informed me that she would get in touch with maintenance and someone would be up shortly.. Thanks

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: with friends
  : Good location and nice staff. Lots to choose from for breakfast.
  : Refrigerator in room was making a noise and had to unplug. Bed was a little uncomfortable.

Very Good
Traveller Type: young couple
  : The room was clean and the staff were very personable and pleasant. The room was quiet and not as expensive as the Hilton across the street. We felt we got a great room with extras at a lower price than the Hilton.
  : The facility is a older, but they are renovating with new carpet, furnishings, etc. They are doing a great job. Looks great already. When they finish it will be really nice. It is pretty good now.

Wonderful
Traveller Type: young couple

Pleasant
Traveller Type: family with young children
  : The room was spacious.
  : The service desk could’ve had better customer service.

Very Good
Traveller Type: solo traveller

Good
Traveller Type: review category business travellers
  : Convenient for my work
  : Rooms are dated and need upgrade

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children