Holiday Shores Ascend Hotel Collection

Fair
Traveller Type: young couple
  : Good location
  : Loud & no towels in unit. When called to get stocked, was told that they would have to pick up at office

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: young couple

Good
Traveller Type: young couple

Disappointing
Traveller Type: Traveling as Couple
  : Quiet
  : Its dirty no staff around no towels for 2 days no toilet paper big water roaches in the room and one in the bed

Disappointing
Traveller Type: young couple
  : Quiet
  : It’s dirty no staff around no towels for 2 days no toilet paper big water roaches in the room and one in the bed

Fair
Traveller Type: solo traveller

Very Poor
Traveller Type: Traveling as Couple
  : Horrible, my wedding night ruined! Got there about 11pm, did not know about self-checkin, had to ,call and get code and room number. Walked into room to find no comforter on the bed, just a top sheet, no towels at all, no cups at all.Called again, asked for missing items, they brought the towels, but I was told there were no comforters available. Still no cups, called a third time, we were told there was no one available on property to take care of it. After being there an hour, we left and went home, luckily we're local.As a side note, when we got there, there was a couple stranded on there balcony, locked out with no phone, and already been out there an hour. During our calls we stressed that they were locked out, it still took over an hour to get them in. The first person to try and help them threw them up a crowbar to Jimmy the lock, someone finally showed up to let them in from the inside. 0 out of ten experience, will be requesting my money be returned. Any alternative is better than this place.
  : The room was not prepared correctly.

Pleasant
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: family with young children