DoubleTree by Hilton Norwalk

Good
Traveller Type: family with young children
  : The location was ok, i like there was a microwave oven in the room so we can quickly heat up food for my son. I can see the hotel tried very hard to provide as much cleaning where possible. But the common areas such as the corridor, lift, door handles can increase the frequency. Parking was convenient. I would suggest to make better use of the multi story parking.
  : The room was a little old, the humidity level is high, as a result the towel was still dam after a night of rest. The Air Conditioning was noisy, my son was too tired for his work so he felt sleep immediately while i am very sensitive to noise, took me slightly longer to sleep.

Very Good
Traveller Type: Solo Traveler
  : I stay at this hotel going to and from a vacation up in New England. It is the perfect spot for us. It is always consistently clean and well maintained.
  : Price is becoming cost prohibitive.

Very Good
Traveller Type: Traveling as Couple
  : Friendly staff.nice welcome with warm cookies. Room was clean and a/c easy to adjust. Wi-fi worked well.
  : Hotel is datedbreakfast was not included and, in my opinion, expensive to purchase.

Good
Traveller Type: review category business travellers

Very Good
Traveller Type: solo traveller
  : I stay at this hotel going to and from a vacation up in New England. It is the perfect spot for us. It is always consistently clean and well maintained.
  : Price is becoming cost prohibitive.

Disappointing
Traveller Type: solo traveller
  : Double tree used to be a high end hotel brand. Small touches is like the chocolate chip cookies and truly exceptional concierge service were things that I experienced in my previous stays at Doubletree. it just seems like it’s gone downhill. No chocolate chip cookies. The staff is pretty mediocre. There is no sense of receiving exceptional service or being in some kind of a high end hotel. I would never stay at this hotel again. It is out-of-the-way from all the activity and the prices were ridiculously expensive. The elevator was old and rickety and there weren’t any food options. Certainly not food options that were flexible. I ended up relying on Uber eats the entire weekend. That’s ridiculous! The only one sad restaurant you had closed at 10 on a Friday night, which left me eating ramen, in my room , from a double tree. I don’t see my most recent stay being any better than any of the comfort inn’s or motel sixes that I’ve stayed at.

Wonderful
Traveller Type: Traveling as Couple
  : The location was excellent. Near high ways plenty of shopping and restaurants near by. Close to family and friends
  : My only issue was the miscommunication with the the breakfast buffet. Our reservation included breakfast. But once we spoke to the lady at the front desk it was quickly resolved.

Good
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : The location was ok, i like there was a microwave oven in the room so we can quickly heat up food for my son. I can see the hotel tried very hard to provide as much cleaning where possible. But the common areas such as the corridor, lift, door handles can increase the frequency. Parking was convenient. I would suggest to make better use of the multi story parking.
  : The room was a little old, the humidity level is high, as a result the towel was still dam after a night of rest. The Air Conditioning was noisy, my son was too tired for his work so he felt sleep immediately while i am very sensitive to noise, took me slightly longer to sleep.

Disappointing
Traveller Type: Solo Traveler
  : Double tree used to be a high end hotel brand. Small touches is like the chocolate chip cookies and truly exceptional concierge service were things that I experienced in my previous stays at Doubletree. it just seems like its gone downhill. No chocolate chip cookies. The staff is pretty mediocre. There is no sense of receiving exceptional service or being in some kind of a high end hotel. I would never stay at this hotel again. It is out-of-the-way from all the activity and the prices were ridiculously expensive. The elevator was old and rickety and there werent any food options. Certainly not food options that were flexible. I ended up relying on Uber eats the entire weekend. Thats ridiculous! The only one sad restaurant you had closed at 10 on a Friday night, which left me eating ramen, in my room , from a double tree. I dont see my most recent stay being any better than any of the comfort inns or motel sixes that Ive stayed at.