Hotel Zero Degrees Norwalk

Good
Traveller Type: family with young children
  : Coffee, tea, packets of instant oatmeal..unremarkable
  : Elevator needs overhauling or replacementPerhaps adding another cart to transport luggage. Only one was available.

Wonderful
Traveller Type: family with young children
  : Friendly staff, nice clean and spacious room . Free coffee in reception
  : Only a minor issue but very close to the railway - but it was quiet at night so not a biggie

Wonderful
Traveller Type: Traveling as Couple
  : Everything
  : There was a lot of work being done on the building which was mostly well taken care of but I had a few issues mostly then having the rugs preped for remodeling which was somewhat dangerous to walk over other then that it was excellent

Wonderful
Traveller Type: Solo Traveler

Wonderful
Traveller Type: young couple
  : Room had noise from air conditioners and refrigerators, also building compressors

Poor
Traveller Type: family with young children
  : I never received a response from the hotel and cancelled but no feedbavk
  : I never received a response from the hotel This resulted a request to cancel. I still have not received feedback

Good
Traveller Type: solo traveller
  : Very nice renovation. Spacious room with lots of counter space in the bathroom which I appreciated. The beds are comfy, too.
  : The safety of the rooms needs to be reviewed. They don’t have latches or chains. The deadbolt in my room didn’t work so this left my room vulnerable. I travel with a lock so I was able to use that. I also had a connecting room and suggest you ask to NOT be in a room that could connect. You can’t lock the door from your side. It’s key open only which means a hotel employee could access your room from the adjoining room. The hotel also has no sound dampening. You can hear stomping from all sides, people showering, and all the doors slam. The windows are great and you can’t hear the traffic outside. FYI to hotel madmen: The phone says to dial 8 to make a call but it’s actually 9 to dial outside. The preset functions aren’t set up. The mini fridge was set up incorrectly and the door doesn’t open on the same side as the door. It also makes a lot of noise.

Fair
Traveller Type: review category business travellers
  : Nice clean comfortable, attractive room. Comfortable bed. We didn’t eat in the hotel’s restaurant.
  : Though we were in a nice-looking and newly renovated room, there was not a single towel bar in the bathroom on which to dry a towel, and the exhaust fan in the bathroom ceiling had a somewhat annoying whirring sound which then abruptly became a very loud and sustained metallic screech. We had to shower & shave etc in the dark, since the bathroom lights and exhaust fan are on the same switch.

Pleasant
Traveller Type: group
  : We went for a personal journey.We staied for 2 nights and was very good.Clean and silent.The personel was kind and preparated.Think next time we will enjoy it again.
  : Too much confusion coming from the dinner room