Extended Stay America Suites - Detroit - Novi - Orchard Hill Place

Pleasant
Traveller Type: Family with Teens
  : Allowed dogs
  : Sink was backed up; Breakfast only grab and go; We were in a room near the main entrance and smoke from smokers outside seeped into our room.

Poor
Traveller Type: Business Traveler
  : No additional deposit
  : Old, rundown, dirty

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : The room
  : The attitude of the staff , very rube

Pleasant
Traveller Type: Business Traveler
  : The kitchen area not updated the appliances make a lot noise in the night The bathroom tub doesnt drain when taken a shower and in the morning the internet is out all the time I was there
  : The kitchen are was outdated no garbage deposal back in the 90s the appliances made a lot of noise in the night The bathroom tub doesnt drain while showering The internet goes off every morning The power when out and still had to pay

Poor
Traveller Type: Family with Young Children
  : It had lots of amenities: kitchen, laundry, fitness room.
  : It was disorganized. I made the reservation to accommodate 6 people. When we arrived (after midnight), I was told that they didnt actually have a double room available. We were assigned a room that was supposed to have a king sized bed and pull out couch. When we got to the room, it was a queen bed and pull out couch. I called the front desk and explained and they comped another room. Then we opened the pull out couch, and there were no linens. I went back to the front desk and was handed 2 bags of bedding and the gentleman said he would bring pillows to the room. While I was making the bed, he brought one pillow. Fortunately, there was an extra one on the queen bed. Also, he told us breakfast was served from 6-10 am. We overslept, got there at 9:45 and the staff said they close breakfast at 9:30.