Phoenix III

Very Good
Traveller Type: Traveling as Couple
  : The location was fabulous! The condo was nice & we enjoyed being able to sit on the balcony & look out at the ocean!
  : My husband needed to be able to use the internet & was not able to. We could only connect 1 cell phone & he could not connect his laptop at all. I contacted with the number I was given for problems & was told to restart the router. We couldnt find the router & twice I was told they would send someone but no one came.

Good
Traveller Type: Traveling as Couple
  : Location
  : A/C wouldn't ever cool the conco

Poor
Traveller Type: Family with Young Children
  : Nice location, beautiful view of the beach from the balcony, simple decor that was beautiful. The couch was super comfortable. The lounger on the balcony was old but comfortable.
  : I contacted the provider multiple times over multiple issues. I was given an apology and was assured that they didnt do business in such a manner. The ceiling fan in the bedroom was not wired correctly. The bathroom had multiple issues, including the door knob was falling off, and it was very old. The exhaust fan was very dirty and very dated And did not pull any moisture or odors out of the bathroom. The shower knobs were extremely dated and complicated to use the soap dish had rust and someones bar soap in it from a previous rental. The shower curtain had black mold and so did the ceiling housekeeping came to replace the shower curtain.The dryer would not dry her clothes. We called about that right away and was advised that they would be reaching out to a technician. I reached out to them again after not hearing anything back from them and they said they were waiting for the technician to get a hold of them, the repairs were never made to the dryer maintenance. Had a tec came out to check the dryer vent. The technician stated that the flex tube was too long and bent over that did not fix the issues.We had no blankets in the entire unit we contacted the front desk and they would not give us any and said to contact the provider (Vacasa) it took till mid day the next day to get them, the bedspread was similar to a curtain very thin, and it was dirty. It had make up on it, and I dont wear make up. It obviously was not washed from the previous tenant. this sink disposal in the kitchen late obviously someone knew about it because they put a bowl underneath it to catch the drip after a few days it started stinking. The stove oven was never cleaned out from previous tenants when I used it the one time that we used it is smoked up the entire unit, not one smoke detector went off.

Very Good
Traveller Type: Traveling as Couple
  : Location and was clean.
  : Couch is very uncomfortable and NO BEACH TOWELS.