Hilton Grand Vacations at Tuscany Village

Very Good
Traveller Type: family with young children
  : Pool area
  : I was put in a handicap room which I didn't request

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : The whole place was nice
  : The bed was hard like a rock the couch in the living room was uncomfortable after 30 mins the ac never got to the temp the screened said...... the drink prices were crazy.

Very Good
Traveller Type: review category business travellers
  : Bed was comfortable had a fridge, microwave and even dishes.
  : Shower curtain didn't cover the shower, room didn't get cleaned or picked up for 3 days. There is duct tape on the fire panels in the elevators. No one offered to help with luggage.

Very Good
Traveller Type: family with young children
  : Hilton Tuscany Village is in an ideal location for exploring the Disney theme parks with a young family. We didn’t hire a car but found it very easy/cheap to get around using Uber, due to it’s close proximity to the parks. The complex is also within walking distance to various restaurants, supermarket and the gate from the complex into the Vineland Premium Outlets is an extra bonus. The unit itself was large and spacious and had everything we needed for our stay. Pools had ample sun loungers and our 2yo particularly enjoyed the splash and jungle gym areas. There were a good selection of tasty cocktails to choose from at the pool bar and the marketplace was is a great addition serving the most delicious pizza. Staff were very friendly and welcoming.
  : On arrival we discovered that the hotel no longer provided a shuttle to the theme parks. We were initially very disappointed by this as this service is still advertised on their website and was one of the main reasons (after location) we booked. However in hindsight this did not impact our stay in any way and we actually think it worked out cheaper using Uber than what we would have been using the hotel shuttle (which was priced at $10pp round trip). We would just encourage Hilton to remove this from their website.Although our unit was clean it’s biggest let down and it’s only fault was how dusty the surfaces and blinds were. It wouldn’t take long for the cleaners to give them a once over when doing the weekly clean and would increase our cleanliness rating.

Disappointing
Traveller Type: family with young children
  : The grounds were beautiful
  : A/C kept failing in our unit and the building. Bathroom smelled like mold. Check in was over three hours late.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : View from the balcony.Choice of pools.
  : Pehaps more entertainment options for children in resort would be a plus.Lack of parking spaces in the evening