Hyatt Centric Center City Philadelphia

Wonderful
Traveller Type: solo traveller
  : The room was great. Well designed. I arranged a late che,kout, which was really helpful
  : Nothing

Disappointing
Traveller Type: young couple

Good
Traveller Type: family with young children
  : Location and modern feel and decor, staff were accommodating of early check in and late check out
  : Cleanliness was not the best-floors a bit dirty. Shampoo in the bathroom had not been refilled, rough toilet paper. Breakfast buffet was pricy for what you get and there were flies over the pastries - they should have covered.

Wonderful
Traveller Type: young couple
  : Great location near old town, big room, comfortable bed, very nice and helpful front desk staff
  : As an Hyatt programme member I would have appreciated free breakfast

Disappointing
Traveller Type: solo traveller

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: solo traveller
  : I booked a city view room and have to admit my view was fantastic, I love natural light so not having to put on lights in the room during the day was great. I liked the desk area and the little banquette and table. Also thought (if I had been traveling as a couple separate toilet room was a plus. No carpeting except by the sides of the bed and if you get up to use the bathroom during the night, the light under the bed lights up so your not walking around in the dark, great feature, goes off automatically once you get back in bed. But not so bright as to wake up anyone else.
  : They had these great hooks on the wall that I loved, great place to hang my nitey, bras, even towels however being 5 ft I had to jump to hang anything, a touch lower would have been nice. Makeup mirror in the bathroom was fabulous as I have one at home too, but this one was either cheap or over magnified and a bit distorted so you really couldn't use it. Two more bathroom issues, the hooks when you come out of the shower are on the wrong side, you literally need to step out of the shower totally to get your towel (again hooks a bit too high) my suggestion would have been to have the shower door open in the other direction, this would solve this problem. Better bathroom lighting too, like three big bulbs over the mirror would solve that problem. None of these things would stop me from staying here again.

Very Good
Traveller Type: solo traveller

Very Good
Traveller Type: young couple

Fair
Traveller Type: family with young children
  : Nothing special
  : Me and my brother had 2 rooms for our families. No shower gel in my shower at arrival and also in my brothers room the same. I asked in the morning at breakfast for shower gel but they did not come with it despite they promised. Also promised to fix a light that was automatically on when I moved in my bed sleeping, nothing happened. Really a bad hotel in terms of service.