ROOST Rittenhouse

Very Good
Traveller Type: young couple
  : Staff was very helpful and pleasant! It felt like staying at an apartment. It was very cozy!

Very Good
Traveller Type: family with young children
  : I will stay at another roost or this one again.
  : The smell of the washing machine.

Pleasant
Traveller Type: review category business travellers

Wonderful
Traveller Type: young couple
  : Location was perfect- central to restaurants and shops, attractions, and short subway ride to Lincoln Financial Field.
  : Loud in evenings until late due to “rooftop” pool at Sonesta. New/improved windows might help reduce noise, if that’s a possibility (might save energy too, as the sun coming in during the morning warmed up the room quite a bit too).

Very Good
Traveller Type: review category business travellers
  : comfy bed
  : other roost properties have speakers

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : bed was really comfy
  : nothing

Fair
Traveller Type: solo traveller
  : There were a lot of good things about the apartment: 1. A very convenient and safe location near Rittenhouse Square.2. Very warm and welcoming staff, especially at the front desk.3. Helpful housekeeping.
  : There were very inconvenient things, especially during a winter stay that was almost 2 weeks:1. There was a heating problem in the building. My apartment was freezing cold in both the bedroom and bathroom, relegating me to sleep on the couch so I wouldn't have chattering teeth. I asked staff if the heat could be adjusted but they said it was a building-wide issue (and were themselves wearing coats and gloves).2. The windows were all painted shut. It would be impossible to have Ingress or egress in case of an emergency. Not sure if this was code compliant, but it seemed scary.3. No laundry detergent. No dish soap. No sponge. Small necessities that make an apartment stay complete.4. I spoke to Seamus Gallagher (a member of management) about the issue with the heat. After spending $2500 to stay there, I was surprised by his rudeness and lack of decency. He even tried to gaslight me into thinking that raising these issues was my fault. : /