Santa Mónica Suites Hotel

Very Good
Traveller Type: Traveling as Couple
  : Excellent location, right on the dunes. All the staff were very friendly and helpful. Everything was very clean and well-maintained.
  : Nothing, really

Pleasant
Traveller Type: Family with Young Children
  : Good location. Not too busy and not many children, quiet. Food is ok most days. Plenty of sun loungers. Some cocktails are great. The room and hotel was clean so thumbs up to the cleaning team. The view of the dunes from the 5th floor is nice. The beach is just across the dunes,but with wind being strong most of the days not the best either for swimming or sunbathing.
  : The welcome in the reception wasn't the most friendly. You get a couple of water bottles upon arrival and there are no refill stations. Similarly at dinner,you have to pay for drinks with half board,but the water costs 2.50 so not extremely bad. There was a coffee machine in the room but no kettle. Whatever coffee pods and tea you get on arrival are free,if you wish to have more you have to purchase then at a ridiculous price. Best to pop out to the local shop and stock up. The lifeguard seemed overly in your face,one of the days he went around and told everyone who opened their umbrellas to close them as apparently it was too windy,so you had to either burn up in the sun or leave. Iced coffee from the bar was horrible. Most of the staff do not speak English and I've seen people struggling to communicate especially at dinner ordering drinks. Best you can do is scan the menu code and point a finger. The pool looks stained from the above view, understandable that with having the dunes right next to it,there will be a build up of sand,but wasn't very appealing to look at. Food is not great,some nights it's ok,but for the price you pay I would expect fresh mushrooms instead of canned ones and scrambled eggs looked unpleasant,maybe made from a substitute. The reception is based on the 5th floor and our room was located a few rooms down,which created extra noise. The beds were creaky every time you moved. Overall the price does not reflect the standard and we wouldn't stay here again.

Very Good
Traveller Type: Traveling as Couple
  : Great position right next to the sand dunes through their pool/ garden gate. Great, all you can eat buffet breakfast and buffet dinner for a reduced price for guests. Depending on day 18-22 Euro excluding drinks. The volume of house wine they poured in a glass was abnormally high. Certainly (more?) than 20cl. for 4 Euro.
  : The white wine they served was not cold/chilled. We asked for ice cubes, which a real wine connoisseur would never want to do.