Courtyard Portland East

Disappointing
Traveller Type: Traveling as Couple
  : The hotel itself was new, clean and comfortable. Check in was easy. I stayed with my dog and liked that I got a regular room as opposed to a dog specific room (that often has lesser amenities) like some other hotels have.
  : The room smelled either like somebody had smoked in it or that the previous occupant was a heavy smoker. Even the bed and bedding smelled like smoke. I was tired after a long day and didn't want to move rooms so I didn't complain. In the morning I discovered my dog's food and water bowl were completely covered in ants. On the second floor! I travel quite a bit and have had some less than stellar hotel stays but I have never experienced having ants in a hotel room. Absolutely disgusting! I mentioned I was displeased at the front desk. The woman working took my phone number and said the manager would call but I haven't heard anything.

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple
  : Did not try the breakfast but did try evening fare. Wings, and grilled cheese + tomato soup very good. Bed, bathroom, and shower were very comfortable. Liked the desk-work station. Quiet parking lot. 2nd floor stay very quiet - much quieter than the 1st floor. The open lobby - bar - lounging area is a very European trend, which I enjoyed. The outdoor lounge area is quite nice with a firepit and comfortable chairs. This location has excellent freeway access and offers multiple routes to the airport. Manager was responsive to our request to switch to a contract stay with our home insurance and was available by phone for any questions while we extended for the holiday weekend.
  : Restaurant and bar prices a little high. Coffee makers in the room are pretty small - even for one cup of drip coffee. Refrigerators are really very small, with no freezer section. Those could be improved.

Fair
Traveller Type: Traveling as Couple
  : Very clean and comfortable
  : The place was nice, close to where I went for my work celebration. But the staff, the guy that I checked out of the hotel with was very rude, he charged me twice for the room. Even when before he checked me out I had told him that they already charged me. And then he told me to calm down, when I was very calm. My man even had to tell the staff worker. She is calm sir. The guy was very unprofessional. All I needed was the final receipt from my payment. I would not go back to this hotel, just because of the rude staff. But other than that, the place was clean and comfortable.

Very Good
Traveller Type: Family with Young Children
  : Easy to find, right off the highway. Looks brand new and everything looks amazing. Pool is clean and amazing. Love the outdoor seating with the fire.
  : The Starbucks didn't seem to be open on the weekends. Seems like house keeping skipped a day.

Pleasant
Traveller Type: Traveling as Couple
  : Comfortable and easy to work with
  : Didn't get to have breakfast and .. .. it was becuz the worker was late

Good
Traveller Type: Family with Young Children
  : Bed was very comfortable and facilities were very clean. Johanna at the front desk was very polite and helpful during check in. She recommended a phenomenal Thai restaurant that was delicious.
  : Woke up in the morning to find ants by the coffee maker. The room felt very small and the shower was almost impossible to shave in.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children