Rockerville Lodge & Cabins

Fair
Traveller Type: family with young children
  : Located close to everything we were looking to see. The room was nice with hard floors and the kitchenette would have come in handy if we had stayed longer.
  : Prior to staying I asked the front counter person if I could send a package to the location. The lady I talked to was very accommodating. When the package arrived, the male manager was very rude about the situation. At 5:30am there was a fire alarm going off in the maintenance hallway at the back of the room. I called the after hours number and a gentleman answered. He said he’d take care of it as soon as possible. It wasn’t turned off until past 6am. When I picked up my package, I had a conversation with the male manager about the fire alarm situation and his response was “life goes on…” and not a single apology. His attitude towards the package situation and the fire alarm situation was unacceptable. I will not stay here again due to his lack of empathy and hospitality. I am not sure if he is the owner but if he is not, I would highly recommend the owner send him to some hospitality classes!

Wonderful
Traveller Type: family with young children
  : Great helpful staff. Good size room and very clean
  : Non dairy coffee creamer curdled everu dayWifi was virtually non existent. Had to go to main office to connect.

Very Good
Traveller Type: group
  : Room needed dusting around the TV & units.

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : The couple who were assigned the room next to us parked their vehicle right in front of the entrance to BOTH doors and we had to wiggle around it to get to our vehicle.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : We enjoyed our stay in this unusual location. The breakfast was continental with a good choice of items. Our room had a kitchenette, hob, microwave, full-sized refridgerator/freezer, sink, cutlery, plates, dishes, pots and pans, if you like a proper mug or cup you need to take your own, paper disposable ones are provided.
  : We had a great time. The location works well. Be aware of the road layout.

Wonderful
Traveller Type: young couple
  : Nice rooms, great location, awesome staff

Good
Traveller Type: family with young children

Pleasant
Traveller Type: young couple
  : Great location in the Black Hills.
  : Traffic patterns to get too and from rooms was difficult. It was across a busy highway. Rooms clean - sorta, doors, windows, sills, edges all need attention. Bed itself and bath ok.