pentahotel Reading

Very Good
Traveller Type: review category business travellers
  : Fit for purpose furnishers and room size. Very comfortable bed. Nice bathroom. Good Housekeeping Service.
  : limited TV channels. Weak internet while watching programs in Youtube.

Wonderful
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : Staff were really nice and friendly. There was an incident that occurred which wasn't the staffs fault but they were very apologetic and acted quickly. The other couple of issues we had staff helped us sort
  : I have stayed in the property before and one of the reasons I stayed again was because they had chrome cast on the tvs which works for me as I don't watch a lot of day time tv. When we got into the room we found that chrome cast was not working. After we spoke to a member of staff they said it was an issue on their end not the hotels. Nowhere was it advertised saying they are unable to provide this and if it was I probably would have found somewhere different to stay.All the bedding was disgusting. The pillows had lots of yellow stains on and so did the duvet. The bed sheet was ripped in the corner. One of the mugs in the room, which we did not use, was stained. The shower was awful. There was no pressure to it whatsoever. The plug to stop the water going down the drain in the basin would get stuck every time you shut it and would have to attempt to force it open.

Pleasant
Traveller Type: family with young children
  : The staff were friendly and facilities okay
  : The rooms need the windows sorting. When facing the main road you hear all the outside noise and traffic. Everything just seems a bit scruffy and overused. Could do with an update. More a hotel for adult groups

Wonderful
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple

Very Good
Traveller Type: review category business travellers
  : Location was excellent. Staff at reception exceeded all expectations. They were amazing. Breakfast buffet was not refilled & removed before 10am, the stated finish time.

Poor
Traveller Type: review category business travellers
  : Almost nothing
  : Poor quality, restaurant poor service, breakfast in below average, location area isn't a place you want hang out!

Wonderful
Traveller Type: young couple
  : Exceeded our expectations , facilities were fantastic and very helpful friendly staff

Wonderful
Traveller Type: young couple
  : Lots of games facilities, shuffle board, table tennis, darts and pool. Thought the price was really reasonable and the room was comfortable.