Caveau de l'ami Fritz

Good
Traveller Type: Family with Young Children
  : Great location and spacious room
  : We would have expected a warmer welcome.

Pleasant
Traveller Type: Solo Traveler
  : The location is good and the room is wide and comfortable!
  : The staff. When I got there the woman was more worried about the clientes of the restaurant and let me talking alone! Then came a man that guided me to my room, but he even didnt help me with the luggage in the stairs! I thought them very impolite.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple

Poor
Traveller Type: Traveling as Couple
  : The location was good, the lady who checked us in was nice. Bathroom was clean.
  : To start out we had to wait to check in behind a queue for people going to eat at the restaurant. After waiting for around 20 min the waitress told us to get in with no indication of where to go, there is no visible reception desk. You kind of just stay there until one of the waiters makes eye contact with you to be able to enter. I must admit the level of rudeness of the staff is really off the charts, they are completely overwhelmed and treat customers terribly. Either hire more staff or get some other place to check in guests. The check in process was the first of many factors that made us want to leave. The room was completely outdated, 80's style furniture with dusty decorations. The bathroom was in one floor and the room on the second one. If you didn't get the wifi password correctly from the restaurant staff good luck in leaving your room and going back there because there is no way to contact the staff after you're in. Then in the morning there is a wake up service freely provided by shouting children at 7am. One thing I actually was dreading that I didn't mind was the 10.30 am check out, found it a bit too early in the website but turned out I was happy to leave before 9am.Really terrible experience.

Wonderful
Traveller Type: Solo Traveler

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple