Extended Stay America Suites - San Diego - Sorrento Mesa

Pleasant
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : That i got out of these as soon as possible, sleeping in the car is better than this dump.
  : Hideous place avoid avoid avoid. Made reservations over a month in advance for tournament weekend at a premium price , came late evening they declined our reservation stating we have none, than found it and admitted it got cancelled by their system for unexplained reason because of overbooking. There were other people were in the office in the same position. Sat there for 2 hours demanding our room we reserved with a small child they threatened to call the police if we did not leave. The men in the front said it was standard for them to overbook the reservations and that we must leave immediately, at that time it was 1 am, we were stunned never did I have such disgraceful treatment of people. When I tell you these people have no shame, and that this place is a dump, take my word for it, no compassion no customer service no heart and no soul. Shame on this place, will never stay at another Extended Stay ever in my life.

Very Good
Traveller Type: Solo Traveler

Very Poor
Traveller Type: Traveling as Couple
  : Old facilities and the receptionist gave me the room that already had people occupied lol took me 45 minds to check in at midnight its ridiculous

Wonderful
Traveller Type: Business Traveler
  : Location and convenience