Hampton Inn & Suites Toledo - North

Disappointing
Traveller Type: family with young children
  : Friendly staff
  : The pool wasn't open, breakfast- there was only 3 things on the breakfast bar like eggs, sausage and waffle. There was no cereal or oatmeal stuff. There was no coffee. The beds were very noisy, the hallway on the 3rd floor down by our room smelled like Marijuana the hole time we was there. The doors in the back to let you in was broke. We had to use the door at the in of the building.

Pleasant
Traveller Type: young couple
  : Great Toledo location. Quiet but close to area attractions. From lobby, looks nice, decorated simply and tastefully.
  : Mostly an unresponsive staff. I sent two simple messages, one about amenities and the other about a late check in. These weren’t answered, and no one picked up the phone when I called. Never having seen the place, this made us nervous. Staff (except breakfast helper) were minimally attentive/pleasant. Bare bones housekeeping, a broken ice machine on our floor and low batteries in remote. No hair dryer in room, which I think of as standard for a chain like this. I was told that “we’re still in the changeover “ meaning Comfort inn bought the property from Hampton Inn. The smoke alarm went off at 5am and again at 5:20. Complete with bright strobe lights. Explanation? Kitchen oven was malfunctioning. Not very restful; no apologies.

Pleasant
Traveller Type: Traveling as Couple
  : Room was nice and clean and fairly spacious.
  : Very over priced for the quality of the hotel. Pool was so cold I couldnt swim in it. Smoke alarm went off at 5:19 am and then 5 min later due to a malfunction in the oven used to prepare breakfast.

Disappointing
Traveller Type: family with young children
  : Decent facilities for the price.
  : When I checked in I was told, "you have a double queen reserved, but we don't have any available." Apparently they don't understand how reservations work. They put us in a suite, but made us pay for the upgrade

Very Good
Traveller Type: family with young children
  : The drain in the shower wasn’t working properly. It slowed the showering process.

Very Good
Traveller Type: young couple

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: Family with Teens
  : Room was clean and food areas around
  : Housekeeping is slow to deliver. The rooms only come with 2 towels per room. Took an hour to get more towels.

Very Good
Traveller Type: family with young children

Poor
Traveller Type: young couple
  : Ok