Comfort Suites Central / I-44

Very Good
Traveller Type: Family with Teens
  : They were really rude my ac didn't work I asked to move rooms there said there was not another one

Wonderful
Traveller Type: family with young children
  : The customer service was amazing! Sue and her crew went above and beyond to make sure our needs were met despite a mistake made by the 3rd party booking agency.

Poor
Traveller Type: review category business travellers
  : Room was never cleaned in 3 days and the card had to be reset every nights
  : See above

Good
Traveller Type: family with young children

Fair
Traveller Type: family with young children
  : The breakfast was not stocked well once something ran out in the dining room, and with as many guests as there are, there should be plenty of breakfast options. Also, our room key had trouble working with the pool door. The pullout couch bed in our room where my oldest son slept, was so squeaky that every move he made was so loud so I slept very restless the entire stay.

Very Poor
Traveller Type: family with young children
  : Front desk was nice
  : Was not clean, roaches live and dead in the entire room

Very Good
Traveller Type: solo traveller
  : Staff polite. Easy check in and out. Good rate.
  : The carpet had some noticeable hard to the touch stains and regular stains. It wasn’t too bad but noticeable.

Wonderful
Traveller Type: family with young children
  : Quiet
  : Getting towels for the showers and in the swimming pool

Very Poor
Traveller Type: family with young children
  : The fact that both of our rooms were very close together was nice since we had to rent two.
  : It was muggy and hot everywhere in the hotel. The air conditioner made a horrid sound. The pool was so chlorinated that my son puked and vomited all night long. We were told we were given a refund for one of the rooms but we haven't received it just yet. The food in the morning was not good at all. I would have liked to have a waffle but the line never ended to get one. They never replenish the pastries so I did not get one and when I asked for some more creamer because they were out of the flavored creamer she just came back out with some half and half. I couldn't even get a cup of coffee in the morning that I liked. The whole entire stay was a joke. And as far as the chlorine in the pool. I looked up on the reviews and a few weeks prior to our family coming to enjoy the pool which was the only reason we came to go there another family had the same problem with their kids. Prior to getting to the hotel no issues and then right after getting in the pool they start sneezing and then the eyes get so red and the next thing you know the vomiting starts and it happens all night long and even into the next day and the following day his eyes were super messed up. Me and this family both experienced this. I will never stay at another comfort inn ever in my life

Fair
Traveller Type: family with young children