SureStay Plus Hotel by Best Western Tulsa East

Wonderful
Traveller Type: family with young children
  : The beds were great and comfortable!
  : There was only 1 washer and 1 dryer and we had to pay to wash our clothing

Good
Traveller Type: family with young children
  : It was very clean staff was very friendly !
  : The key didn't work. Door lock was broke.

Pleasant
Traveller Type: family with young children
  : Decent location, room was clean and the AC worked well. The second door leading to the parking lot was definitely convenient. The bed that was in the room was comfortable.
  : The room I booked was advertised as having a sofa bed in the room, but it did not...it only had the one queen. Breakfast would've probably been decent, except it was all but gone within minutes of the supposed start time of 0600. The second day I showed up at 0555 and not much was restocked. Was rather disappointed with the breakfast. Not entirely sure I'll stay here again next time.im in Tulsa.

Wonderful
Traveller Type: family with young children
  : Checking in was quick, easy, and delightful upon arrival. We get to our room, start settling in and the room phone rings...after my partner, sister and I looked at each other for a second, as if to take a non-verbal vote as to whom had to answer the call, I lost the vote and picked it up. Wouldn't you know...it was the extremely nice, helpful man from the front desk giving us a call to make sure our party got into our room without issues, and to see if we needed anything else! So...I guess I actually WON because that type of customer service isn't something we encounter much these days and it made my day. Thank you sir, for you hospitality and kindness!
  : I was hoping for some hotel breakfast waffles after a late night at the Justin Timberlake concert and before a long drive back home, but the couple things I did grab for a quick breakfast was enough to hold me over.

Very Poor
Traveller Type: with friends
  : Nothing
  : The manager and everything should’ve been updated

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : Staff were friendly and nice!
  : Not the cleanest, pool doesn’t work said it’s been shutdown for years. The beds were not the greatest a little hard and itchy could have just been the soap they use. Could hear a lot through the walls not the quietest.

Disappointing
Traveller Type: young couple
  : No breakfast - nothing left
  : Decided to not leave vehicle at motel, parked it at airport - no person set aside for taking us and our bags to airport.

Good
Traveller Type: solo traveller

Good
Traveller Type: family with young children
  : Good location for me. Breakfast was mostly gone by 7:30 and nothing was replaced
  : I was confirmed for two queen beds but got double beds. Bottom of bed was too close to the wall so we had to turn sideways to get to the bathroom. No indoor pool like the ads said.