Holiday Inn Express Hotel & Suites Vancouver Mall-Portland Area an IHG Hotel

Very Good
Traveller Type: family with young children
  : Great!
  : I had to request cleaning on Saturday afternoon after I came back from out, it could have been done earlier .

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: young couple
  : It's our 25th anniversary the staff gave us a card for a happy 25th. Very nice The room was clean. Well kept. Everything was great

Good
Traveller Type: family with young children
  : Room was clean and comfortable!
  : First level was under renovation. Pool was shut down, breakfast area was tight and not easy to maneuver around.

Very Good
Traveller Type: group
  : Room was clean and smelled fresh.
  : Gym facilities could be equipped with calisthenics equipment and pool had excessive chlorine in the water!

Very Poor
Traveller Type: Family with Young Children
  : The actual room we stayed in was okay. There was some kind of bug on the window sill that looked like a cockroach. The beds were comfortable.
  : This hotel is under renovation and should not even be booking rooms right now. The parking lot is full of dumpsters and giant storage units so there is hardly any parking and it looks like a landfill. Entering the lobby there were people painting and plastering and the whole area was torn up. There was construction mess everywhere. There were no functioning vending machines and the one machine that had drinks in it was not working. The vending areas on floors 1 through 3 were dirty and non-functional. There was no food available anywhere near this hotel.

Very Poor
Traveller Type: family with young children
  : The actual room we stayed in was okay. There was some kind of bug on the window sill that looked like a cockroach. The beds were comfortable.
  : This hotel is under renovation and should not even be booking rooms right now. The parking lot is full of dumpsters and giant storage units so there is hardly any parking and it looks like a landfill. Entering the lobby there were people painting and plastering and the whole area was torn up. There was construction mess everywhere. There were no functioning vending machines and the one machine that had drinks in it was not working. The vending areas on floors 1 through 3 were dirty and non-functional. There was no food available anywhere near this hotel.

Very Poor
Traveller Type: family with young children
  : I didn't get to see if I could have liked it because the reservation was Cancelled and they so that they didn't have any more rooms available and that I wouldn't be charged which was a lie the church my my card anyway and when Priceline called them to ask him about that they said it was because I had a dog with me but I was in a second car to help my disabled mother get into the room I wasn't staying and neither was the dog. Their website said that their wheelchair accessible but yet their steps into each room. Staff was extremely rude and they said that they don't rent to locals even though I'm not even from their City

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: family with young children
  : Great breakfastGreat location