Residence Villa Mainard

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children
  : The house is very beautiful. The hosts are extremely pleasant.
  : The furniture is quite old

Disappointing
Traveller Type: Family with Young Children
  : No comment
  : No service at all . Internet very very slow

Fair
Traveller Type: Family with Young Children
  : The apartment was nice. There was an elevator which was very important for me, and also an indoor parking lot in the yard. The garden was very pleasant with many beautiful flowers.
  : We didn't like a few things. It was very cold, no extra blankets. The host explained to us that we could adjust the temperature with a device on the wall, but it was set to 20 degrees and it was impossible to make a change. It was a heat pump that was turned off centrally because the radiators in the rooms were cold. We saw two air conditioners. One in the hallway the other in the living room. My husband spend 2 hours to find the remote control. The one in the hallway was unable to work. The first night was freezing. Fortunately, I had an extra blanket in the car so my mom could use it. I personally slept whit thermal underwear like if Im am in the woods. I left messages several times the room to be cleaned. It happened only once. The rest of the time there was no reaction. Since this is not a hotel, it was explained to me that the only way to contact the owners is by writing to them in booking. It was not according to the rules that I should seek another kind of contact with the host. I left the mark clean the room several times without result. I spend half a day writing them messages about how to deal with the trash. No answer! They replied to me at 10.39 PM. That was our last night in the villa. We were sleeping already. And the answer was It is not a hotel, and according to the villa policy we can clean the room only once. And yes they did it only once.