Homewood Suites By Hilton Wilmington Downtown

Very Good
Traveller Type: Traveling as Couple
  : Large rooms in a good location
  : Parking is limited and over flow parking lot isnt connected by a sidewalk so nobody uses it

Poor
Traveller Type: Family with Young Children
  : Breakfast was okay. Good location. Some of the staff are nice.
  : The parking passes are a joke because theres hardly any spots in proportion to the number of units. We were told the wrong room number so we assumed our keys didnt work until we ran into the people currently in that unit and realized they gave us the wrong number. Calling down to the desk didnt work because the phone just sounded like static. When we got to the room, the floor was literally oozing liquid. We complained and were given some towels to mop it up, but they were soaked within the hour. No offer to change units. No offer to resolve the issue in the current unit. Breakfast was okay, but there needs to be at least a second waffle machine. Not even worth half the price we paid.

Wonderful
Traveller Type: Traveling as Couple
  : Clean
  : Na

Very Good
Traveller Type: Family with Young Children
  : Location to restaurants was convenient. Room was big and even had a ceiling fan! Great mini kitchen and clean.

Poor
Traveller Type: Traveling as Couple
  : The room I reserved was marked as a River View Room. The room did not have a river view. Trees obstructed the view of the river. Highly disappointed. Will be staying at the Hyatt next door on my next visit to Wilmington.

Disappointing
Traveller Type: Traveling as Couple
  : Location and size of room
  : The front desk staff do not wear uniforms and are very unprofessional. Front desk staff should not wear hoodies as a uniform and they should speak professionally. The room floors were sticky and surfaces had crumbs and stains. This hotel used to be nice.

Wonderful
Traveller Type: Traveling as Couple
  : Friendly staff and great location
  : Door to the room was very difficult to open. It took all our strength to enter and exit the room. It appeared to have been shaved but still not a good fit. Could hear others in the hallway having the same issue which resulted in the slamming of doors. The dining hall could use a secondary waffle maker. Not enough parking available for guests on hotel premises.

Good
Traveller Type: Family with Young Children
  : Breakfast good
  : The view

Good
Traveller Type: Traveling as Couple
  : There was extreme disparity among the staff. Some were professional and nice and others were unprofessional and rude.