Sorell Hotel Rigiblick Zürich

Poor
Traveller Type: family with young children
  : I used to live in this area so we wanted to stay around this place. The room was big and we got a baby bed for our request but that’s all I can say positively.
  : First, it was not clean, it even had food from previous visitors.Secondly, there was no personal and it was not communicated.Third, when we finally reached someone on the phone, she didn’t give all information we needed for our stay (forgot to mention our cards won’t open the main door, so we had to figure it out by ourselves 10pm luckily finding another gast that opened for us).Forth, the 0/24 phone availability is not true, tried to reach for half an hour the first night locked out of the building, no one answered.Fifth, the furnishing was not very comfortable and the room needs partly renovation as well, the air conditioner was not really doing its job either.For this price we would expect better service and it is a pitty that no one takes care of this hotel, it has potential but we were greatly disappointed by almost everything.

Fair
Traveller Type: family with young children

Wonderful
Traveller Type: Solo Traveler
  : Very spacious and nice room. Spectacular view of Zurich. Very quiet and peaceful location. Easily accessible by public transportation.

Good
Traveller Type: young couple
  : Room was like a small apartment. Huge windows.Fabulous. Staff that was actually on site were great.
  : Only staff on site were the wonderful housekeepers. Self check-in. The people from Sorrell never returned several emails, could be reached only by phone and they provided incorrect information repeatedly. Hotel website states noon check-in. I was not allowed to enter until 3. 3 hours standing around in rain. And code to enter building given 3x, 3 different codes. Last 1 worked.

Pleasant
Traveller Type: Traveling as Couple
  : Hot tub, sauna and steam shower are great. Bedding was like sleeping in clouds.
  : Unpleasant stains all around, especially on the itchy and incredibly low sofa. Broken bidet and bed on wheels and no way to secure it from moving. There was also quite a bit of dust build up on the headrest.

Pleasant
Traveller Type: young couple
  : Hot tub, sauna and steam shower are great. Bedding was like sleeping in clouds.
  : Unpleasant stains all around, especially on the itchy and incredibly low sofa. Broken bidet and bed on wheels and no way to secure it from moving. There was also quite a bit of dust build up on the headrest.

Very Good
Traveller Type: young couple

Wonderful
Traveller Type: young couple
  : The room impressed us. In fact, the word "room" doesn't do this justice - it is very special indeed. It gives one a feeling of luxury and abundance, with all the special spa-like facilities. And the location is fantastic, close to the centre but high above the city-bustle and near the cablecar station and at the edge of a beautiful wooded area suitable for nice strolls. Very nice restaurant on-site. Obviously, the price reflects the luxury and the fact that this is Zürich.
  : Personally, I would prefer an "analog" check-in process with a real person rather than the online check-in. Breakfast can be ordered but only one day in advance, so when one arrives at the end of the afternoon that's unfortunately but understandably not possible anymore.

Wonderful
Traveller Type:

Wonderful
Traveller Type: with friends