Green View

Very Good
Traveller Type: Traveling as Couple
  : Very well appointed and nicely furnished
  : Parking: the permit disc they said was available in the flat wasnt actually there

Wonderful
Traveller Type: Traveling as Couple
  : Great location, very close to the town centre. Apartment was spotless and very comfortable. Had everything we needed for a 4 night stay including lots of extras. Easy access to the apartment and managed to park just up the road in Park View carpark. Wouldn't hesitate to book again and recommend to family and friends.

Good
Traveller Type: Traveling as Couple
  : Good location, spacious and well appointed
  : We were given incorrect code for key safe. It took a long time to reach anyone to find the correct code. Initially I spoke to a management office who said they would have to speak to cleaner to work out what code i should have been given, when I asked how long this would take (to see if I should wait or go and get a coffee) I was told "it'll take longer if you're keeping me on the phone". Correct code was sorted out. It was also of concern that 2 key safes for x2 flats were using the same pin code as we were able to open both once we had the correct code. While the keys were labelled so we knew which was which, there easily could have been an error here inadvertent or otherwise. There were no instructions with the parking permit. While it may have been obvious to a local we didn't know where we could park. Fortunately we were able to ask a local resident but this wasn't ideal. Generally clean and tidy but bedroom was very dusty. Mattress had seen better days meaning we both kept rolling into the middle. I also do not like being hounded for a review. Obviously you usually get automatic prompts from booking.com to review but as well as this have received several email prompts from management company AND a phonecall from the owner asking us to review with a follow up email with loads of requests for reviews. While I understand why a review might be sought, assume no news is good news and that not everyone will review you!

Poor
Traveller Type: Traveling as Couple
  : Check-in administration. Someone else was already in the apartment when we got there. It took a whole day to resolve the issue before we could get in.

Very Good
Traveller Type: Business Traveler
  : Modern apartment in a reasonable location
  : Rather experience to start with, plus an additional charge for possible breakages, which wasn't explained before booking.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : The apartment was beautiful! Humogous tv and access to Netflix and prime was great! Location was right in the middle of Harrogate! Would definitely stay again and being able to bring our two dogs made it even better :)
  : There was a really bad smell in the bathroom that seeped throughout the rest of the rooms. Figured it was the drains so, called and was recommended to use airfreshner (not ideal) and they would send someone out the next day. However, we were celebrating our anniversary so didn't want any intrusions, so we asked if we could cancel the visit. Staff more than happy for this. Luckily the smell disappeared the more we used the water. Parking - not the best, but given it is a zoned area, we understood. There was actually a full parking permit in the apartment as well as a disc for use. So, I didn't need to use a carpark. Bonus!

Wonderful
Traveller Type: Family with Young Children
  : Very well presented, excellent facilities, ideal location.
  : Valuer turned up. Wasn't told by owner that flat was occupied.

Wonderful
Traveller Type: Solo Traveler
  : Pleasant location, excellent kitchen, nearby parking, close to several shops and restaurants
  : I wasn't happy with the excessive number of emails from Host & Stay both before and after my stay. Many of them were simply repeats providing details of my booking. Otherwise, the only slight issue was one of the light bulbs in the loo needs replacing (flickering).

Fair
Traveller Type: Solo Traveler
  : Comfortable apartment in convenient location
  : Feeling ripped off when an out of the blue extra charge was imposed of 30 euros for verification after I had paid the full non-refundable charge from Booking.Com which clearly stated there would be no extra charges. The charge made was daylight robbery. I have made a complaint to Booking.com