Hotel Petrarca Terme

Wonderful
Traveller Type: Traveling as Couple
  : Antique and beautiful hotel

Very Poor
Traveller Type: Family with Young Children
  : Absolutely nothing!
  : Would never give this hotel 4 stars. Dated- is understatement. Yellow water from the shower. Breakfast absolutely not a 4 star hotel. Would never go back and will never recommend to anyone

Very Good
Traveller Type: Traveling as Couple
  : Beautiful place. Pools with warm water. Good services and cleaningness. Quiet areas. True relax.
  : If you stay in this hotel using Booking (and I think with other player), all things you get are supplements and they didn't advise you what is included and what not (lunch 35 euro, dinner 35 euro, pool access 30 euro). So it becomes expensive and you will find a surprise at the checkout - no more relaxed after that. The price on Booking is high compared on what they offers on-site. They offers same accomodation with the thermal park access, full lunch and dinner and pool access as 116 euro/day per person. Through booking I paid 112 euro/day per person only for the room and more than 90 euro/day person for complimentary. They justified that Booking takes its 20% off from the booked stay. So be careful on what is included in the offer.

Good
Traveller Type: Traveling as Couple
  : Outdoor and indoor pools, spa, breakfast and balcony.
  : Higher expectations on the bedroom furniture.

Very Good
Traveller Type: Family with Young Children
  : Huge Swimmingpools and Green area

Poor
Traveller Type:
  : the pool is nice
  : but the price is not included in the expensive hotel stay

Wonderful
Traveller Type: Business Traveler
  : I liked the meals, it was really good, the staff was kind.

Disappointing
Traveller Type: Traveling as Couple
  : I Travel for Business and Leisure in 4* and 5* Hotels and I had never experience such a treatment. I booked a room for an overnight stay as the weather forecasted snow and I expressly asked for a day of vacation to be able to have the option to swim outdoors while snowing, so for one time I thought to skip abano and try montegrotto. As a Triathlete, Hotel Petrarca's external outdoor Olympic pool looked unique as it really was, so I could fullfill my dream of swimming outdoors in mid winter during snowfall. Too bad that I experienced the worst of hotel staff in my whole life, and that a number of reviews around the web do fully confirm my experience. In fact, unlike what happens in Abano where in ANY spa hotel you get FREE spa access with FREE bathrome, Petrarca is the only one place in this area which is not offering this service. My room did not have the "spa access" included, and no one cared about warning me. So I cheked in, clearly stated that i was checking in alone and that a friend of mine would join in the afternoon, and right went into the spa, noticing a strange man following all of my moves, especially when unloading by luggage. I was then "annoyed" by the reception about having an incomplete check-in and i re-stated that I had to wait for my friend to come. The friend finally came, checked in, and since she was missing a bathrobe, i thought to rent one for her, but that strange and uneasy presence was following us ... We got the "kind exception" in the morning to be able to have breakfast at 7:15 instead of 7:30 because my friend needed to rush for work: the breakfast room was ready, so they welcomed us. I then stayed until the checkout time, used their beautiful pool and spa area for the last time, and went for the checkout within the correct time, listing all of the extra services I used, including minibar items ....
  : ... consider my "surprise" when the receptionist added "and the spa use for two persons" charging me 60 extra euros with a "we caught you attitude" I still feel uneasy about. Now I understood the reason for that "strange presence" following all of my moves: the hotel porter, instead of helping me with the luggage, was following my moves to be sure I was charged for everything. NEVER in my life I have received such a treatment and NEVER ever I will: this hotel goes straight into my ENEMY LIST, considering that my BlackList has no more than 3 items, but I needed a new category. Yes, Hotel Petrarca is really unique, outdoor pools, unique outdoor 50m external pool, and hotel staff has no clue about what customer delight is and this is NOT a relax place: being the spa area accessible for a reasonable fee, external people can use it, and the night before I had to stand the yelling of a wide group of youngs not worth a 1* dormitory. NEVER EVER WASTE YOUR MONEY IN SUCH A PLACE, which could make some sense in the 60s, an era of wich it retains the elevators and the structures and the porter ... move a mile away in Abano and get superior service wherever for almost half of the price. As soon as I find some time, I will write the local municipality office about this, and have them check similar reviews on the web, as this behaviour brings down the prestige of the whole area. And i'm saving the details about the behaviour of most of the spa staff against other guests as it still hurts. First Vote below 6.0 on Booking since ever, and it's not lower as the place is really unique in the whole world: should you want to experience it, do it as an external customer, considering that Abano's public pool offer a better service and a unique 50m open external thermal pool for 5 to 6 euros, and they have lifeguards on it, so you don't risk the life for being deeply offendend by inadmissible staff.