Soul City

Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler

Fair
Traveller Type: Traveling as Couple
  : The location is great, very central with close proximity to plenty of restaurants and tourist sites.
  : It's a bnb run out of a larger building complex, so we needed clear instructions on which floor the apartment is located in, which elevator to take (as there were two) and arrival information more generally. We were told that check in is only possible from 2-4pm, so we made arrangements to arrive at that time. We arrived at 2.15pm and rang the bell for soul City but the person who answered did not speak any English and we had to ask people entering the complex which floor and elevator to take. When we finally arrived at the apartment, our room was not ready and the proprietor/person to check us in was not there. Instead, the person cleaning the room (who we could see was rushing through the job and thus not very thorough) handed us his phone and the proprietor told us to hand over the payment for the room "immediately" to the cleaner - even before we got the keys. We had made reservations that we were late for because of this poor check in process which we communicated and yet the owner kept us on the phone insisting that we hand over payment (we requested that we pay when we come back or the next day when we checked out - standard practice!) All in all, a very poor experience - the owner clearly didn't care to spend resources (time/money) on facilitating the check in process, even between the short check in window, and did little to consider our time and experience as travelers. The floors were not vacuumed or mopped - within a few minutes of us walking around in the room, the soles of our feet were covered in dust. The bed was simple, hard, and the bathroom was set up in a way that the water spilled out onto the floor when taking a shower. All in all, if you're desperate for a room in a central place and don't have other options, you can stay here, but we've stayed in a better run places that are more comfortable in Naples.

Very Good
Traveller Type: Traveling as Couple
  : The location is excellent, entrance surveyed by a concierge, including Sundays.Very warmly received. Lovely rooms, well decorated and clean.
  : Our room was decorated in a Japanese style , therefore the bed was too low to suit our age, but we managed! The sharp edge of the base of bed could also present problems, so may I recommend that this room is reserved for younger couples! Health and safety measures are important for all ages! I would certainly go back again and ask for one of the other rooms, L'universe! or any other room with a standard height bed. Thank you, Giuseppe e Monica.

Wonderful
Traveller Type: Traveling as Couple
  : The road the bnb takes place on is really loud.

Very Good
Traveller Type: Traveling as Couple