Guest House at Norwalk Inn

Very Poor
Traveller Type: Solo Traveler
  : Hotel is tired and needs a total reconstruction inside and outside..

Very Poor
Traveller Type: Traveling as Couple
  : There was a pool.
  : The staff was extremely rude. When we check in our room still had the previous guests garbage in the trash cans- food containers, tissues, etc. They don't replace room towels and you have to pay for pool towels. This is more of a basic "motel".

Poor
Traveller Type: Business Traveler
  : did not have breakfast and the location is right on the main road so make sure you have a room not next to it as it is noisy.
  : We had a reservation for 1 night. I called prior to making the reservation to check and see if the pool was open. I was told it was so I booked the room. I made the reservation for an apt. with 2 double beds. Almost immediately after booking, I was called to say they only had an apt. with a king bed and a pullout. We decided to keep the reservation. We arrived and checked in at the desk and received our key. The attendant didn't even guide us as to where to go. Ok, no big deal I asked someone else. We went to our room and settled in. The room was spacious and clean. We unpacked our stuff and got changed into our bathing suits and headed to the pool. When we got to the pool, we noticed some signs saying they were treating the pool so we couldn't swim. I went to the front desk and they did confirm that the pool was not ready yet. Are you kidding?? This is the only reason why we booked here. We could have booked someone much closer for less money but we wanted the pool. She said the pool wouldn't be open that day and "maybe" it would be ready tomorrow. Well, we were only there for a night so that didn't help. So we went back to our room very disappointed. The bed was comfy but because our room was right next to the main street, there was a lot of noise even with all the windows closed. The toilet kept running every few minutes so I ended up shutting off the water so we could try to get some rest. I will not be returning.

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler
  : I have had better. The breakfast potatoes were the pre- made bought-in hockey puck, so basically disgusting. On the other had they did have marmelade as well as jelly. And the service was attentive.
  : Its a big hotel and not a mom-n-pop breakfast place so it will never measure up to the standard. But not too bad for a cookie cutter hotel restaurant.

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : Maid service. Pillows were not comfortable. Lights were difficult to figure out.

Good
Traveller Type: Family with Young Children
  : Nice place
  : Went for vday pre honeymoon for our wedding Service sucked reservation messed up got complaints all night barely was above a whisper in order not to disturb was studio apt not 1br