Crystal House

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : The property owner went above and beyond to make the property feel cozy and smell nice and have a few basic supplies ready and stocked. It is very large and fit our family of 5 very well. It was clean and had great character. Main bathroom is very large. Property is well located, near Vatican. Property owner very accessible and helpful. She even helped arrange our airport transfer which went very smoothly. Beds all comfortable and A/C worked well.
  : Door was difficult to unlock (lower lock).

Very Good
Traveller Type: Family with Young Children
  : Very well positioned, close to the Vatican museums and Ottaviano metro station. The apartment was clean, the owners helped us with the luggage, recommendations to eat and drink around and welcomed us with little treats.
  : The property could benefit of some renovation if looking into details.

Very Good
Traveller Type:
  : Very convenient to the Vatican and was charming
  : The elevator was a little scary

Fair
Traveller Type: Family with Young Children
  : The Crystal House is ideally situated near to the Vatican which is a short walk away. Near to the apartment is the indoor vegetable and fruit market; well worth visiting to soak up the local atmosphere. There are plenty of places to eat near to the apartment. The apartment is large and quiet. There is a lift which is handy as the apartment is on the 5th floor. Communication with the owner was correct and friendly. She gave us a lot of suggestions which was much appreciated.
  : The apartment itself didnt suit our needs. The apartment is in need of some painting and general attention. For example the second back bathroom needs new grout. The first bathroom handle is loose and kept falling off; the kettle didnt work and the WiFi did not work in the two bedrooms. Unfortunately the beds were not comfortable. They were too hard for us. Unfortunately we slept badly every evening because of this. The level of cleaning could also be better. We had to wash several pieces of cutlery and plates before use because they were dirty. I noticed that there have been changes made to the interior as some of the details did not match the photos on Booking.com.

Very Good
Traveller Type:

Wonderful
Traveller Type: Family with Young Children

Very Good
Traveller Type:
  : Nice, spacious apartment close to the Vatican and great restaurants.
  : Confusion with host over check-in time despite communicating this days before.