San Antonio Marriott Riverwalk

Very Good
Traveller Type: Business Traveler

Disappointing
Traveller Type: Traveling as Couple
  : its a great location, the rooms are small but decent, the elevator is very fast. The view is nice, but you have to pay extra for it. Intertnet is good, but again you have to pay extra for it.
  : They charge for everything, for a good view, for good Internet, for room service. Their valet service is very expensive, park in the building next door. The 4 restaurants mentioned are a lie, there is only 1 and it was always closed. No one minds bringing help with luggage. The table was broken, the bathroom door was too heavy to slide. They trick you into paying for the passport card which forces you to eat there every day, but as I mentioned there was no restaurant open, only the bar menu. Speaking of the bar, I tried to use the passport for the free drinks that they "give" you, but since I was alone they didn't even want to serve me (because people only move with tips) and there were other tables with more people. They never brought me the beer I ordered while new tables arrived and were served. Ironically, in the other Marriott hotel crossing the street they have better service, open restaurants, they are more gentle even if you are not staying there.

Very Good
Traveller Type: Family with Young Children
  : I loved the view from the balcony very clean and big room.
  : Just wish there was free parking for guests staying, but it is dwntwn