Candlewood Suites - Texas City an IHG Hotel

Wonderful
Traveller Type: Solo Traveler
  : The hotel was in a great location, a grocery store and many restaurants that were just minutes away. Denny & Bella were very helpful and gracious! When they heard that I was there to attend my father's funeral, Bella wrote a very sweet note on their bulletin board. It was very comforting to know that they had my back!
  : The air conditioner was not working properly. It was sweltering outside and the unit was trying very hard to put out cold air. I was very grateful for the small table fan in my room.

Very Good
Traveller Type: Family with Young Children
  : Extra pillows and blankets, and an additional table.

Wonderful
Traveller Type: Family with Young Children
  : Clean

Very Good
Traveller Type: Traveling as Couple
  : Location

Poor
Traveller Type: Traveling as Couple
  : The location was good.
  : The room smelled absolutely horrible and although I cant confirm I got my bed bug bites there, because I failed to check the bed myself, I did end up covered in bed bug bites (which take 4-10 days to appear after getting bit) 4 days after my stay. I chose pay at the property option and got called a day before were the worker, very rudely told me my card got declined when they ran it and I needed to make payment immediately to prevent my reservation from being cancelled. When o asked why would a pay at property option need payment before I was very rudely again informed that they have the right to take payment whenever they decide. I have chose pay at the property a dozen times, I have never had this happen.

Good
Traveller Type: Traveling as Couple

Good
Traveller Type: Solo Traveler
  : It was older but clean. the evening front desk clerk was truly the best part of my stay.
  : I would have liked to know when I book that the hotel it was under renovations. The room directly above mine was being worked on and was quiet noise most of the day.

Pleasant
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Traveling as Couple
  : Staff was very helpful and friendly. They really made us feel welcome!
  : There was a funny smell in the room. Not a stinky smell but it was not pleasant. Maybe room freshners might help?